Troubleshooting Illustration

Leverage Our IT Help Desk


We provide nonprofits with the power of an on-demand IT team to handle network service monitoring and system management, keeping staff on the ground focused on your mission, rather than your technology challenges. We can do on-site office system management or remote Meraki management for those using Cisco Meraki technology.

Benefits of on-demand support:

  • Faster, more reliable internet performance
  • Centralized network service management
  • Network monitoring and troubleshooting
  • Increased staff productivity
  • Better inter-office communication
  • IT project and vendor management for new offices

On-Demand Network Support


We specialize in providing a variety of internet and IT services that help NGOs maximize their connectivity worldwide. Through this partner-sponsored service*, we offer on-demand real-time services to bring peace of mind about your IT operations, including:

  • Monitoring
  • Outage detection
  • Data security and anti-virus monitoring
  • Equipment support
  • Proactive assistance 



*Proceeds from this partner-sponsored service support our cost-free programs for other nonprofit partners and community centers in need.

IT Support Team Illustration

For Bandwidth Aggregation Program participants using Meraki equipment, we offer ISP Service Level Agreement Management to monitor your connection and open tickets directly with your ISP on your behalf.



Get IT Help Today


Benefit from an on-demand IT team without draining time, staff, or resources from your programmatic efforts. Contact us to get started.

>