Managed IT Services

We know nonprofits have a limited technology budget and the cost of an in-house IT team can be out of reach. Our Managed IT Services can meet your needs within your available resources by offering network service monitoring and system management when and where you need it.

Troubleshooting Illustration

Leverage Our Managed IT Services

We provide nonprofits with the power of an on-demand IT team to handle network service monitoring and system management, keeping staff on the ground focused on your mission, rather than your technology challenges. We can do on-site office system management or remote Meraki management for those using Cisco Meraki technology.

Benefits of on-demand support:

  • Faster, more reliable internet performance
  • Centralized network service management
  • Network monitoring and troubleshooting
  • Increased staff productivity
  • Better inter-office communication
  • IT project and vendor management for new offices

On-Demand Network Support

We specialize in providing a variety of internet and IT services that help NGOs maximize their connectivity worldwide. Through this partner-sponsored service*, we offer on-demand real-time services to bring peace of mind about your IT operations, including:

  • Monitoring
  • Outage detection
  • Data security and anti-virus monitoring
  • Equipment support
  • Proactive assistance 

IT Support Team Illustration

For Internet Cooperative participants using Meraki equipment, we offer ISP Service Level Agreement Management to monitor your connection and open tickets directly with your ISP on your behalf.

Get IT Help Today

Benefit from an on-demand IT team without draining time, staff, or resources from your programmatic efforts. Contact us to get started.