Understand Your Technology Landscape in Every Environment
With the Global Network Assessment Program, your nonprofit will understand each office’s unique challenges with a plan on how to address them.
Our step-by-step process evaluates local and global networks to facilitate improvements that streamline your IT systems. Together through the GNAP, we build a customized technology strategy that fits the budgets and goals of each office to improve your entire organization. You will save time, money, and internal resources so your mission impact can continue to grow.
Nonprofits can cut costs by leveraging bulk multi-office IT equipment purchases for economies of scale, as well as creating IT industry best practices.
Through our collaboration with hundreds of NGOs, we’ve discovered various solutions that will allow you to solve many of your IT-related challenges.
Boosting collaboration between offices and HQ helps mitigate issues and develop the best IT practices for your global operations. This then reduces previously wasted internal resources and funds.
Gone are the days when you wonder whether or not your nonprofit’s technology is optimized for your needs. Instead, you’ll have the answers you need to move forward confidently.
Work Closer As a Team While Caring For Others
Use Technology to Your Advantage
Before, your tech solutions were a liability. Now, they can become a tool you use to make a more significant impact.
No longer worry about whether or not your offices are well-connected enough to help others.
Make Data-Driven Decisions
Your assessment will help you figure out what’s working and what’s not so you can feel secure in your decisions.
Gain a Trusted IT Partner
Our entire team is here to support you as you work to change the lives of others.
Instead of second-guessing your IT solutions, you’ll get the plan you need to follow best practices and keep cybercriminals at bay.
Rest easy knowing your offices have reliable technology that allows them to work harmoniously.
Choose your Global Network Assessment Path
The Self-Guided Assessment
A Self-Guided, A Do-It-Yourself Approach
A step-by-step plan provided by Telecom4Good lays out the structure of your assessment and the information needed. Nonprofits will follow this plan, acquiring said information, to analyze and provide a strategy for improving each office’s network and mitigating IT challenges together.
Assisted Assessment
Our assisted assessment allows you to choose the stages you would like Telecom4Good to deep dive into. We’ll answer your questions, review your strategy, and provide you with proposed solutions.
T4G Guided Assessment
A Done-With-You Assessment
The guided assessment involves us working hand in hand with your stakeholders before the assessment process begins. Together, we’ll create the communications and pre-surveys, while gathering detailed information and worksheets we’ll use for analysis and executive review. In addition, we’ll work with you inside each stage until your project is fully implemented and your satisfaction surveys are completed.
Frequently Asked Questions
Wondering whether or not this program is a good fit for your nonprofit? We’re here to help you make an informed decision.
Why is the Global Network Assessment Program important for my organization to consider?
Most participants of our Global Network Assessment Program are decentralized, encouraging their local offices to make their own operational decisions. Many times, with this decentralized environment, local offices may not be aware of network security issues, how to leverage economy of scale, and IT best practices.
This program takes a deep dive into all of these areas through surveys, feedback studies, live conference calls, and follow-up documents. Our detailed approach makes it easy for local offices to share and provide information to optimize their processes.
What is the difference between the Self-Guided (DIY), Assisted Assessment, and the Telecom4Good Guided Assessment?
The self-guided (DIY) assessment helps to develop your strategy and information gathering. Telecom4Good will provide documents with what you need to consider, as well as the information you need to gather. In addition, we will provide you with a thought process to manage the assessment with your local office and create an effective action plan.
The assisted assessment will provide you with the documents and information from the self-guided (DIY) assessment, and you choose which step(s) you want Telecom4Good to deep dive into.
Our Telecom4Good guided assessment involves experts uncovering critical data from your offices. Having performed 40+ assessments, we deeply understand the questions to ask and the data to collect from your nonprofit. In addition, we’re here to help your headquarters understand the severity of existing issues in each office and how to quickly mitigate and solve said issues.
Many aspects of your technology will be addressed throughout our research that a local office may not think is important but can have a significant impact on your operations. Additionally, when our team guides the assessment, the local office staff is in control. They’re no longer subject to the thoughts or decisions of their HQ. Bridging the gap between the local office and HQ through collaboration is key.
Our clients have shared that we have helped mitigate issues, solve problems, save donor funds, and positively impact staff productivity they wouldn’t have been able to experience without our guidance.
Is the information provided by Telecom4Good for the self-guided (DIY) assessment the same as the Telecom4Good guided assessment?
Not exactly. The information we provide to you for the self-guided (DIY) assessment gives more of an overview of what information you need to think about in speaking with your stakeholders about this assessment and collecting from your country offices. In addition, we will provide you with a thought process to manage the assessment with your local office and create an effective action plan.
The Telecom4Good guided assessment is an in-depth, detailed step-by-step process on how to conduct this assessment. In addition, Telecom4Good is with you every step of the way to help guide you, gather the necessary information, and develop a strategic plan for moving forward.
How many offices do we need to have to participate in the Global Network Assessment?
Two or more offices that are not inside your same region are ideal. The more distance apart, the greater value the Global Network Assessment Program will provide your organization.
How long does the Global Network Assessment Program take to complete with our organization?
We’ve broken the Global Network Assessment Program down into 5 stages. Each stage has a different timeline based on the number of stakeholders and participating offices.
- Alignment (5 days to 25 days, depending on the number of stakeholders)
- Assessment and Analysis (20-60 days depending on the number of offices and how frequently you can schedule the surveys, calls, and follow-ups with your local offices. Please add 1-4 days for analysis depending on the number of offices.)
- Review and Planning (3-7 days)
- Implementation (Varies depending on what needs to be implemented. If you need to add admin controls to every laptop and tablet in each office, that will take time to configure. If you need to change antivirus software or password keeper applications, that can also take time. If you are refreshing network equipment and the local office is international, shipping, logistics, and installation can take time.)
- Follow-Up and Post-Assessment Satisfaction (Varies depending on the responsiveness of each office. Many times, Country Directors might be traveling or on leave, which will increase the time for their replies to be completely satisfied.)
Why are multiple information requests used to gather information from our international offices?
The Global Network Assessment Program is designed to be non-intrusive to local
staff that might not have IT expertise. Each request will build on the previous and gather additional information from different aspects of the nonprofit.
Many people might not know the answer to all questions but may send images of what they believe is being requested. Each image will uncover areas to clarify later in the assessment, helping you provide the most significant positive impact to each local office. Additionally, when responses are clarified, offices will feel engaged and integral to the process versus simply answering questions without knowing the outcome.
If we start the Self-Guided (DIY) assessment and decide that we need help, can we change to the assisted or the Telecom4Good guided assessments at any point?
Yes! You can switch from the self-guided (DIY) assessment to either the assisted or Telecom4Good guided assessments at any time.
In addition, you can also switch from the assisted assessment to the Telecom4Good guided assessment.
We have offices that only speak French and Spanish. Does Telecom4Good have French and Spanish-speaking coordinators to ensure we gather the right details from the assessment?
Yes. Telecom4Good’s Guided Global Network Assessment can be run in French, Spanish and English.
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