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Our Global Network Assessment Helps Bridge the Technology Gap Between Your Nonprofit Headquarters and Country Offices

The Global Network Assessment Program (GNAP) develops inclusive collaboration and trust between decentralized country offices and headquarters (HQ) through intentional fact-finding to uncover and understand each office’s unique challenges.

Our GNAP strategic step-by-step guide helps you gather detailed, accurate information about your country offices’ technology challenges. Together, you can create equitable solutions and strategies that meet their needs.

We designed our program to work with your local office staff, regardless of their IT experience, to extract information revealing challenges and inefficiencies that each office might not even be aware of.

Hispanic Businesswoman Leading Meeting At Boardroom Table

Home » Programs » Global Network Assessment Program

Our Global Network Assessment Helps Bridge the Technology Gap Between Your Nonprofit Headquarters and Country Offices

Hispanic Businesswoman Leading Meeting At Boardroom Table

The Global Network Assessment Program (GNAP) develops inclusive collaboration and trust between decentralized country offices and headquarters (HQ) through intentional fact-finding to uncover and understand each office’s unique challenges.

Our GNAP strategic step-by-step guide helps you gather detailed, accurate information about your country offices’ technology challenges. Together, you can create equitable solutions and strategies that meet their needs.

We designed our program to work with your local office staff, regardless of their IT experience, to extract information revealing challenges and inefficiencies that each office might not even be aware of.

Understand Your Technology Landscape in Every Environment

With the Global Network Assessment Program, your nonprofit will understand each office’s unique challenges with a plan on how to address them.

Our step-by-step process evaluates local and global networks to facilitate improvements that streamline your IT systems. Together through the GNAP, we build a customized technology strategy that fits the budgets and goals of each office to improve your entire organization. You will save time, money, and internal resources so your mission impact can continue to grow.

Global Network Assessment Cut Costs

Cut Costs

Nonprofits can cut costs by leveraging bulk multi-office IT equipment purchases for economies of scale, as well as creating IT industry best practices.

Global Network Assessment Increase Efficiency

Increase Efficiency

Through our collaboration with hundreds of NGOs, we’ve discovered various solutions that will allow you to solve many of your IT-related challenges.

Global Network Assessment Boost Collaboration

Boost Collaboration

Boosting collaboration between offices and HQ helps mitigate issues and develop the best IT practices for your global operations. This then reduces previously wasted internal resources and funds.

Global Network Assessment Feel Confident

Feel Confident

Gone are the days when you wonder whether or not your nonprofit’s technology is optimized for your needs. Instead, you’ll have the answers you need to move forward confidently.

Bring Your HQ and Offices Together to Solve IT Challenges

Our step-by-step process will evaluate your local and global networks to help streamline your IT systems. Together, we’ll build a customized tech strategy that fits your budget and moves you closer to your goals.

Stages

        1

Alignment (Internal Meeting with Stakeholders)

Participants from HQ and country offices are first introduced to the Global Network Assessment Program. We’ll start by identifying expectations and network challenges and reviewing the project's scope and overall timeline.

2

Assessment and Analysis (Preliminary information gathering and detailed network analysis)

Your project manager and HQ will guide each country office through our preliminary network assessment — a collaborative deep-dive to help discover exactly what problems exist while exploring possible solutions.

3

Review and Planning (Internal Meeting with Execute Stakeholders)

In collaboration with HQ, your project manager will create a unique organization-wide plan. Each country office leader will review recommendations for their office, including costs and timelines. Participants will provide feedback, then HQ will prioritize changes across all offices in the program.

4

Implementation

Each country office will lead network changes based on the recommendations inside their customized improvement plan. HQ and Telecom4Good support this process, helping procure equipment and providing necessary training.  

5

Follow Up

Telecom4Good will ensure the preparedness of each country office to manage their new IT solutions and address any additional needs. In addition, HQ will review the final program report, and all participants will provide feedback to improve the process for future partners.

Global Network Assessment Stages Circular Graphic
Global Network Assessment Stages Circular Graphic

1

Alignment (Internal Meeting with Stakeholders)

Participants from HQ and country offices are first introduced to the Global Network Assessment Program. We’ll start by identifying expectations and network challenges and reviewing the project's scope and overall timeline.

2

Assessment and Analysis (Preliminary information gathering and detailed network analysis)

Your project manager and HQ will guide each country office through our preliminary network assessment — a collaborative deep-dive to help discover exactly what problems exist while exploring possible solutions.

3

Review and Planning (Internal Meeting with Execute Stakeholders)

In collaboration with HQ, your project manager will create a unique organization-wide plan. Each country office leader will review recommendations for their office, including costs and timelines. Participants will provide feedback, then HQ will prioritize changes across all offices in the program.

4

Implementation

Each country office will lead network changes based on the recommendations inside their customized improvement plan. HQ and Telecom4Good support this process, helping procure equipment and providing necessary training.  

5

Follow Up

Telecom4Good will ensure the preparedness of each country office to manage their new IT solutions and address any additional needs. In addition, HQ will review the final program report, and all participants will provide feedback to improve the process for future partners.

Work Closer As a Team While Caring For Others

Tech Person Configuring Servers

Use Technology to Your Advantage

Before, your tech solutions were a liability. Now, they can become a tool you use to make a more significant impact.

People Working in Office

Bridging the Gap

No longer worry about whether or not your offices are well-connected enough to help others.

It Team Checking Servers

Make Data-Driven Decisions

Your assessment will help you figure out what’s working and what’s not so you can feel secure in your decisions.

It Team In Front Network Devices

Gain a Trusted IT Partner

Our entire team is here to support you as you work to change the lives of others.

It Security Team Working

Increase Security

Instead of second-guessing your IT solutions, you’ll get the plan you need to follow best practices and keep cybercriminals at bay. 

People In Office Sharing Ideas

Build Trust

Rest easy knowing your offices have reliable technology that allows them to work harmoniously.

Choose your Global Network Assessment Path

Proud Student Using Laptop

The DIY Assessment

A Self-Guided, A Do-It-Yourself Approach 

A step-by-step plan provided by Telecom4Good lays out the structure of your assessment and the information needed. Nonprofits will follow this plan, acquiring said information, to analyze and provide a strategy for improving each office’s network and mitigating IT challenges together.

Office Team Working Together

Assisted Assessment

A Done-With-You Approach

Our assisted assessment allows you to choose the stages you would like Telecom4Good to deep dive into. We’ll answer your questions, review your strategy, and provide you with proposed solutions.

Woman Leading a Office Team meet

T4G Guided Assessment

A Done-With-You Assessment

The guided assessment involves us working hand in hand with your stakeholders before the assessment process begins. Together, we’ll create the communications and pre-surveys, while gathering detailed information and worksheets we’ll use for analysis and executive review. In addition, we’ll work with you inside each stage until your project is fully implemented and your satisfaction surveys are completed.

Bridge the IT Gap Between 
HQ and Your Global Offices

We’re here to help you accommodate the goals of each of your offices, creating a cohesive IT plan that checks all of your boxes.

Optimizing your IT networks from industry best practices

Streamlining IT operations with less effort

Creating a cohesive global office network

Enhancing your ability to collaborate

Understanding potential gaps hindering your operation

Maximizing current opportunities through technology

Equipping your team across the globe to further live out your mission

Cell

(and so much more)

How could you utilize this program to further your mission?

Telecom4Good Nonprofit Executives

Bridge the IT Gap Between HQ and Your Global Offices

Telecom4Good Nonprofit Executives

We’re here to help you accommodate the goals of each of your offices, creating a cohesive IT plan that checks all of your boxes.

Optimizing your IT networks from industry best practices

Streamlining IT operations with less effort

Creating a cohesive global office network

Enhancing your ability to collaborate

Understanding potential gaps hindering your operation

Maximizing current opportunities through technology

Equipping your team across the globe to further live out your mission

Cell

(and so much more)

How could you utilize this program to further your mission?

Frequently Asked Questions

Wondering whether or not this program is a good fit for your nonprofit? We’re here to help you make an informed decision.

Why is the Global Network Assessment Program important for my organization to consider?

Most participants of our Global Network Assessment Program are decentralized, encouraging their local offices to make their own operational decisions. Many times, with this decentralized environment, local offices may not be aware of network security issues, how to leverage economy of scale, and IT best practices.

This program takes a deep dive into all of these areas through surveys, feedback studies, live conference calls, and follow-up documents. Our detailed approach makes it easy for local offices to share and provide information to optimize their processes.

What is the difference between the Self-Guided (DIY), Assisted Assessment, and the Telecom4Good Guided Assessment?

The self-guided (DIY) assessment helps to develop your strategy and information gathering. Telecom4Good will provide documents with what you need to consider, as well as the information you need to gather. In addition, we will provide you with a thought process to manage the assessment with your local office and create an effective action plan.

The assisted assessment will provide you with the documents and information from the self-guided (DIY) assessment, and you choose which step(s) you want Telecom4Good to deep dive into.

Our Telecom4Good guided assessment involves experts uncovering critical data from your offices. Having performed 40+ assessments, we deeply understand the questions to ask and the data to collect from your nonprofit. In addition, we’re here to help your headquarters understand the severity of existing issues in each office and how to quickly mitigate and solve said issues.

Many aspects of your technology will be addressed throughout our research that a local office may not think is important but can have a significant impact on your operations. Additionally, when our team guides the assessment, the local office staff is in control. They’re no longer subject to the thoughts or decisions of their HQ. Bridging the gap between the local office and HQ through collaboration is key.

Our clients have shared that we have helped mitigate issues, solve problems, save donor funds, and positively impact staff productivity they wouldn’t have been able to experience without our guidance.

Is the information provided by Telecom4Good for the self-guided (DIY) assessment the same as the Telecom4Good guided assessment?

Not exactly. The information we provide to you for the self-guided (DIY) assessment gives more of an overview of what information you need to think about in speaking with your stakeholders about this assessment and collecting from your country offices. In addition, we will provide you with a thought process to manage the assessment with your local office and create an effective action plan.

The Telecom4Good guided assessment is an in-depth, detailed step-by-step process on how to conduct this assessment. In addition, Telecom4Good is with you every step of the way to help guide you, gather the necessary information, and develop a strategic plan for moving forward.

How many offices do we need to have to participate in the Global Network Assessment?

Two or more offices that are not inside your same region are ideal. The more distance apart, the greater value the Global Network Assessment Program will provide your organization.

How long does the Global Network Assessment Program take to complete with our organization?

We’ve broken the Global Network Assessment Program down into 5 stages. Each stage has a different timeline based on the number of stakeholders and participating offices.

  1. Alignment (5 days to 25 days, depending on the number of stakeholders)
  2. Assessment and Analysis (20-60 days depending on the number of offices and how frequently you can schedule the surveys, calls, and follow-ups with your local offices. Please add 1-4 days for analysis depending on the number of offices.)
  3. Review and Planning (3-7 days)
  4. Implementation (Varies depending on what needs to be implemented. If you need to add admin controls to every laptop and tablet in each office, that will take time to configure. If you need to change antivirus software or password keeper applications, that can also take time. If you are refreshing network equipment and the local office is international, shipping, logistics, and installation can take time.)
  5. Follow-Up and Post-Assessment Satisfaction (Varies depending on the responsiveness of each office. Many times, Country Directors might be traveling or on leave, which will increase the time for their replies to be completely satisfied.)

Why are multiple information requests used to gather information from our international offices?

The Global Network Assessment Program is designed to be non-intrusive to local
staff that might not have IT expertise. Each request will build on the previous and gather additional information from different aspects of the nonprofit.

Many people might not know the answer to all questions but may send images of what they believe is being requested. Each image will uncover areas to clarify later in the assessment, helping you provide the most significant positive impact to each local office. Additionally, when responses are clarified, offices will feel engaged and integral to the process versus simply answering questions without knowing the outcome.

If we start the Self-Guided (DIY) assessment and decide that we need help, can we change to the assisted or the Telecom4Good guided assessments at any point?

Yes! You can switch from the self-guided (DIY) assessment to either the assisted or Telecom4Good guided assessments at any time.

In addition, you can also switch from the assisted assessment to the Telecom4Good guided assessment.

We have offices that only speak French and Spanish. Does Telecom4Good have French and Spanish-speaking coordinators to ensure we gather the right details from the assessment?

Yes. Telecom4Good’s Guided Global Network Assessment can be run in French, Spanish and English.

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